Shipping policy

Shipping Policy

Thank you for shopping with us! Here's everything you need to know about how we get your order to you.

Where We Ship We currently ship to the United States and Canada.

Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.

Estimated Delivery Time Once your order has been processed and shipped, please allow 7–15 business days for delivery. Total delivery time is typically 9–20 business days from the date of purchase.

Shipping Confirmation & Tracking You will receive a shipping confirmation email with a tracking number once your order has shipped. Please allow 24–48 hours for tracking information to update.

Delays Occasionally, delivery may be delayed due to high order volumes, carrier delays, or circumstances outside our control. If your order hasn't arrived within 25 business days, please contact us and we'll make it right.

Lost or Stolen Packages We are not responsible for lost or stolen packages once marked as delivered. If you believe your package is lost, please contact us at [your email] and we will do our best to assist you.

Contact Us Questions? Reach out at terrencustomerservice@gmail.com or visit our Contact page.